“Experience is simply the name we give our mistakes.” Oscar Wilde
It gives
a whole new meaning to the term “bad haircut.” A court in India ordered a hair
salon to pay a model $271,000 to compensate her for a bad haircut. This model had
been employed by hair care product firms because of her long hair, but the offending
salon chopped her hair short against her instructions, causing her a huge monetary
loss. India’s National Consumer Disputes Redressal Commission (NCDRC) ruled
that she lost “her expected assignments and suffered a huge loss which
completely changed her lifestyle and shattered her dream to be a top model. She
underwent severe mental breakdown and trauma due to negligence...in cutting her
hair and could not concentrate on her job and finally she lost her job.”
This model had gone to the hotel in 2018 to
get a haircut and gave specific instructions to the staff about the look she
wanted. But the hairstylist cut a major part of her hair, leaving only 4-inches
from the top touching her shoulder. When she complained to the salon, she was
offered a free hair treatment to make up for the mistake. The woman told the
court that the treatment was “dubious and it resulted in damage of her hair. She
also suffered the loss of income due to a mental breakdown after the shoddy haircut
and, thereafter, the torturous hair treatment. She left her job also… She has
gone through the pain and trauma for the last two years after this incident. She
lost her self-esteem due to little hair.”
Probably
there was financial loss and some compensation may have been justified but
her hair will grow back. What’s the old saying, “the difference between
a good and a bad haircut is about two weeks.” $271,000 compensation? That’s
way over the top for one bad haircut!
Overreacting
is the norm of today’s world. You’ve probably been in a restaurant where someone
had a meltdown because their order was incorrect. Many of these incidents have
been captured on YouTube. This world is filled with petty individuals and dramaholics.
Sometimes
these individuals find their way into our churches. Recently, I learned of an administrative
assistant at an area church who each week has church attendees point out all of
the mistakes she made in the church bulletin. How sad! These missionaries of
misery typically overreact about things
that don’t really matter, the minute details, the little goofs that have no
bearing on anything of significant importance.
Yet let’s admit it, most of us have our “shooting
flies with a cannon” moments. Often, we’re toughest on ourselves. Somehow we’ve
lost a grip on the reality that mistakes happen. As famed English poet, Alexander
Pope, wisely observed, “to err is human.”
Mistakes
are a part of life. Who hasn’t been driving down the road and realized that they’d
left their blinker on for countless miles or forgot to turn off their high
beams until an oncoming driver flashed their lights at them. I find that I’m a
professional at misplacing things. Often I find what I lost last when I’m
looking for the current item that I’ve lost.
Accidents happen…it’s why they’re called “accidents.”
Wise parents help their children handle mistakes by not overreacting. There’s a
huge difference between an accident and purposeful rebellion. For example, children
spill things (so do adults). That’s completely different from a child who dumps
things in anger or throws them. A response to an accident should be a different
response than one for rebellion or disobedience.
My friend, Kathy Lincoln, would wisely say: “You
have to know the difference between a lump in your oatmeal, a lump in your
throat, or a lump in your breast.” Most gaffes we encounter aren’t worth the
angst we give them. Often they’re not permanent and are easily solvable.
One of my favorite things to say to a clerk
or food server who is horrified that they have made a mistake is: “If that’s
the worst thing that happens to me today, I’ve had a good day.” Please understand
I can slip into being an ogre of overreacting as well as anyone. Something though
about being in innumerable ICU units and emergency rooms over the years has given
me a needed sense of perspective. It’s a broken, sin-contaminated world. Mistakes
are ingrained into it. How should we handle mistakes?
See mistakes as a blessing and an opportunity
to grow. David McCullough’s, The
Wright Brothers, records the many failures Orville and Wilbur had before they
finally succeeded in inventing the airplane. Mistakes can lead us to discover diverse
ways of successfully completing a task. Without mistakes, we’d miss learning
many things that make our lives so much more fulfilling.
Mistakes can be relationship builders. Mistakes
provide us with an opportunity to build relationships with those that we
otherwise wouldn’t have a relationship. Seeking out help or advice after blundering
is an opportunity to make a new friend. None of us are experts at everything.
God designed us to need and depend on others.
Mistakes
are an opportunity to show grace. Why did Peter love Jesus so much? Because
Jesus was so forgiving and patient with Peter’s continual bungling. Compassion
and patience build relationships.
Think of some of the individuals you feel closest to. Often they’re the
ones who’ve shown you the most grace. Graciousness deepens our relationships
and trust. One study by Jonathan Haidt of New York University showed that the
more employees look up to their leaders and are moved by their kindness, the
more loyal they become to him or her.
When
you make a mistake, admit it. Confucius said, “If you make a mistake
and do not correct it, this is called a mistake.” James 5:16 has the best
way to handle it, “Confess your faults to one another.” Don’t blame
others, instead take personal responsibility. Stick to the facts and don’t make
excuses. It’s not a time for humor or making light of the situation. Apologize that
you blew it. If there’s damage or restitution needed, cover it. If possible, outline
your new direction or decision, provide the process and timeframe for
correcting future mistakes.
We
all blunder. We need to show grace when others make them and take responsibility
when we make them. Thankfully, we have a forgiving Father for our countless
sins. We’re to forgive others as He has forgiven us (Eph. 4:31-32). Being a
forgiver is what it means to be a Christ-follower.
Can
we help you spiritually? Can we help you know Jesus better? Please check out
more resources on our church's web page, Gracechurchwi.org. Or, call us at
262.763.3021. If you'd like to know more about how Jesus can change your life,
I'd love to mail you a copy of how Jesus changed my life in "My
Story." E-mail me at Carson@gracechurchwi.org to request a free copy.
Please include your mailing address.
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