“An appreciative listener is always stimulating.” Agatha Christie
Punch, a British weekly
magazine of humor and satire published a spurious conversation between British author,
Oscar Wilde and American artist, James McNeill Whistler. Not to be outdone by a
satirical magazine the article prompted this barrage of telegrams between the two
famous men.
Wilde: “Punch too ridiculous. When you and I are together we talk about anything except ourselves.”
Whister:
“No, no, Oscar, you forget. When you and I are together, we never talk about
anything except me.”
Wilde:
“It is true, Jimmy, we were talking about you, but I was thinking about myself.”
No
wonder James 1:19 insightfully commands us, “Let every person be quick
to hear, slow to speak…” Listening, not talking, is the most vital part
of communicating. If you truly listen, you’ll begin to deeply understand
what the other person is saying. You build the foundation for an intelligent, meaningful
conversation and a true relationship. Yet, when you listen superficially, it opens
the door for miscommunications and shallow discussions, one very likely to
frustrate both the one speaking and the one hearing. You leave the one speaking
feeling misunderstood and alone. No wonder the Bible continually encourages us
to listen more and talk less. “When words are many, transgression is not
lacking, but whoever restrains his lips is prudent” (Proverbs 9:10).
Though
the Lord Jesus had more to say and far wiser words than any other person who
has ever walked this earth, He was also an avid listener. Often we’re so
focused on the words of Jesus, we overlook how attune He was and that He was actively
listening. Take a moment and read chapters 3 and 4 of John’s Gospel. In John 3 Jesus
converses with a wealthy and well-educated theologian, Nicodemus. In John 4 He converses
with a poor, immoral woman, the woman at the well. Though what Jesus says is so
striking. His intent, gentle and kind listening must not be overlooked.
If
we want others to listen to us, we must first learn to listen to them. Others tend
to listen when they feel valued and listened to. They try to understand when
they feel understood. Our Savior was a master in making people feel listened
to, understood, cared for, and affirmed. Jesus was a great communicator because He
was a great listener. And if you and I are going to be Jesus in this world, we
must learn to be good listeners. As we page through the four Gospels we find
some key traits of Jesus’ listening skills that as His followers we must
emulate.
Jesus
asked questions. Throughout His ministry, Jesus asked questions, often very
tough questions, as a means of opening the door to communicating truth. When our children
were young when meeting someone new, we taught them to ask vital questions: Who,
What, Where, How, and Why? Most people want to share their stories and
are eager for someone to listen.
Who?
Who are you? What’s your name? What do you prefer to be called? How do you pronounce
your name? Are you named after anyone?
What?
What do you do for a living? What are your interests/hobbies? What do
you do in your spare time? What’s your background and history?
Where?
Where do you live? Where are you from? Where have you been? Where is
the most exciting, interesting place you have been?
Why?
Why do you work where you work? What got you interested in that? Why did
you attend that school? Why do you like that sport/hobby?
Everyone
we meet has a story. Knowing their story helps us better communicate the most
important Story to them. A friend truly listens. If we’re going to befriend people,
we must first learn to truly listen.
Jesus
was never rushed. Jesus models for us many things in growing in our
listening skills. This one hones in on our core problem on why we’re often such
poor listeners – Jesus was never in a hurry. There was never a bad time to talk
to Him. No matter what was going on, He made time to listen. He was never too
busy. He never rushed a conversation to score favorite points, or to get to what
He really wanted to talk about. He was patient and communicated that He cared while
building rapport.
Jesus
listened with respect. A good listener recognizes how important it is to
communicate that what the one speaking has to share is valuable. When you show
respect for the ideas and thoughts of others, they’re much more likely to
respond respectfully to yours. They’re also more likely to continue to
communicate honestly with you. Being a respectful listener involves drawing out
important key thoughts and information. This can help to uncover feelings and
needs that are unclear. By using statements such as, “Tell me more,” or, “That
sounds important,” you let the other person know that you’re fully engaged in the
listening process. Jesus didn’t arrogantly shame people or make them feel ignorant
or stupid.
Jesus
listened with empathy. Empathy is the capacity to share and understand
the experiences and feelings of someone else. Empathetic listening involves listening
and responding to another person in such a way that you grow and improve mutual
understanding and trust. It’s the ability to fully understand another person
with all their feelings, thoughts, and opinions. When someone needs empathy and
understanding, it’s very frustrating to talk to someone who doesn’t engage with
them or who only offers fix-it advice. As you seek to listen with empathy,
learn to listen for what’s not being said, for what’s missing, for what’s needed
right now, and what’s important to the speaker?
The need to listen
well and communicate touches every area of our lives. All that we do requires
communication with others. In our early years of life, we learn to speak. It’s
an essential developmental and a sign that a child is developing normally. Active
listening is a vital skill that our Lord modeled and that His followers must learn.
Failing to listen can result in a communication disaster. Disagreements, frustration, and discouragement are frequently an outcome of being self-oriented and failing
to really listen.Can
we help you spiritually? Can we help you know Jesus better? Please check out
more resources on our church's web page, Gracechurchwi.org. Or, call us at
262.763.3021. If you'd like to know more about how Jesus can change your life,
I'd love to mail you a copy of how Jesus changed my life in "My
Story." E-mail me at Carson@gracechurchwi.org to request a free copy.
Please include your mailing address.
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